Refund Policy – Learningstore.sg (Expenovate Pte Ltd.)
Thanks for purchasing our products at
Learningstore.sg operated by Expenovate Pte Ltd
Eligibility for refund
In order to be eligible for a refund,
·
you
have to initiate the request for refund within 10 calendar days and wait for our
acknowledgement and approval.
·
return
the product within 15 calendar days thereafter.
·
The
product must be in the same condition that you receive it and undamaged in any
way.
·
Original
proof of delivery (e.g. AWB) must be kept and shown upon request.
Request for refund
Request for return and refund
·
Request
by email to sales@learningstore.com.sg
·
Provide
documentary proof (images or videos), where applicable, of the defect or issues
prompting the return.
After we receive your item, our team
of professionals will inspect it and process your refund. The money will
be refunded to the original payment method you’ve used during the
purchase. For credit card payments it may take 5 to 10 business days for a
refund to show up on your credit card statement.
If the product is damaged in any way,
or you have initiated the return after 30 calendar days have passed, you will
not be eligible for a refund.
If anything is unclear or you have
more questions feel free to contact our customer support team.